Fees/Payments

Payment must be received before the meeting. If you register within seven (7) business days before a conference begins, we must have direct payment via credit card.

Substitutions/Cancellations

Substitute registrants from the same organization will be honored.
All cancellations will receive full credit equivalent to your paid registration amount to be used on an event of your choosing within 12-months from date of cancellation.
All requests for substitutions/cancellations should be sent via e-mail to confirm@risehealth.org.
Cancellation payment credits can be used either by the person listed on the registration or a colleague from the same company.
No credits will be granted for cancellations received after a conference begins or for in-person or virtual no-shows.
One person per registration is allowed. Registrations cannot be split between multiple people.
For reasons beyond our control, it is occasionally necessary to alter the content and timing of the program or to substitute speakers. Thus, the speakers and agenda are subject to change without notice. In the event of a speaker cancellation, every effort to find a replacement speaker will be made.

For more information regarding administrative policies such as complaints, please contact Kelli Bush at confirm@risehealth.org or (704) 341-2377.

Conference Cancellations

We strive to hold all conferences as scheduled. However, due to unforeseen market circumstances, Acts of God, or other circumstances beyond our control, we reserve the right to cancel or reschedule any event 21 days or more prior to its start date. We will notify all registered attendees as soon as a conference has been canceled via e-mail or fax and will, in the case of a cancelled event, process full vouchers for paid registrations in the event the conference is not rescheduled. We advise attendees not to make final travel arrangements more than 30 days prior to the scheduled start date of the event. WFRA is not liable for any travel-related or other expenses incurred by delegates in the case of a cancelled conference.

Conference Documentation

Complete population of our conference documentation is a priority at WFRA. We make every effort possible to secure in advance copies of speakers’ presentations. We send out an electronic version of the conference documentation two business days before the event and a final version 7-10 business days following the event. From time to time our speaking faculty is unable to submit their presentations in advance of the conference. We urge conference delegates to reach out to speakers who are unable to submit advance documentation and are happy to provide contact details to do so.

Conference Discounts

The only permanent discount structure WFRA offers is a Group Discount. The group discount structure is stated below. In order to secure a group discount, all delegates must place their registrations at the same time and pay in advance of the conference in order to secure the discount. If any delegate(s) in a discounted group cancel their registrations, the discount will be void or revert to a lesser discount if the remaining group of attendees is large enough to qualify for a discount. Group discounts cannot be issued retroactively. Group discounts can be issued through our business development department or through our website.

Three Delegates will receive a 10% discount
Four Delegates will receive a 15% discount
Five Delegates or More will receive a 20% discount
Registrants applying a credit voucher from a previous conference do not count toward a group registration when calculating a group's discount.

Discounts are only issued at the time of registration and amounts will not be changed retroactively.

If you have any further questions on conference discounts please call our Business Development Office at 704-341-2439.